If I Have 5G on My Phone at Home, Why Can't I Get 5G Home Internet?
Those glorious 5G bars appear on your mobile device, but the 5G home internet rollout is still a work in progress.
Those glorious 5G bars appear on your mobile device, but the 5G home internet rollout is still a work in progress.
It's been a few years since 5G started rolling out, but I must confess, as we move into 2023, sometimes it still baffles me. One of the questions I'm often asked is, "My provider says I can't get its 5G home internet service -- even though when I'm at home, I can get 5G on my phone. Why not?"
I ran up against this myself when I switched carriers in 2022. I went from AT&T to T-Mobile and was immediately impressed with the 5G performance on my phone. But even though I got T-Mobile 5G cell service at home, my address wasn't eligible for T-Mobile Home Internet. My immediate reaction: Whaaaat?
It's not just T-Mobile. The same applies to Verizon, too. Its 5G home internet product is also not categorically available at all addresses covered by the company's own 5G coverage map. Even if you've got Verizon's Ultra Wideband service in your neighborhood, it's not a sure thing that you'll be able to sign up for Verizon 5G Home Internet.
So, you're saying T-Mobile and Verizon offer 5G home internet?
Yes. T-Mobile and Verizon use cellular airwaves to offer dedicated 5G home internet plans. Each provider's plan features straightforward, all-inclusive pricing that ditches equipment fees, data caps, term agreements and other added hassles often associated with internet service providers.
T-Mobile Home Internet features one plan for $50 per month ($30 for eligible Magenta Max customers). Verizon offers two plans -- Verizon 5G Home ($50 a month) and Verizon 5G Home Plus ($70 a month). Qualifying Verizon mobile plans can also knock 50% off the price of either plan. Simplicity and a straightforward approach seem to be key for both companies.