The case of the two Grace Elliotts: a medical bill mystery

A health system charged a woman for a shoulder replacement she didn't need and hadn't received. She didn't receive the care, but she did receive the bill — and some medical records of a stranger.

The case of the two Grace Elliotts: a medical bill mystery
In 2013, Grace E. Elliott spent a night in a hospital in Florida for a kidney infection that was treated with antibiotics. Eight years later, she got a large bill from the health system that bought the hospital. This bill was for an unrelated surgical procedure she didn

A health system charged a woman for a shoulder replacement she didn't need and hadn't received. She didn't receive the care, but she did receive the bill — and some medical records of a stranger.

(Image credit: Shelby Knowles for KHN)